Service Uptime Guarantee
What exactly is contained in the service uptime guarantee and why is it so essential when you choose your hosting service supplier?
In most cases customers check out just the features they are going to get with a particular hosting plan and tend to forget something just as significant - the service uptime. As effective as a plan might be, frequent downtimes may lead to lower search engine rank and lost potential customers whatever the explanation for them might be. Of course, really a few people would come back to an Internet site that is inaccessible half of the time, not mentioning the misused capital assuming you have invested in a marketing and advertising campaign. This is why, if you purchase a new web hosting package, you should ensure that the service shall be stable and your sites will be online all the time. This means more visitors, or in case that you have got an online store, for example, better uptime would mean more satisfied customers.
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Service Uptime Guarantee in Hosting
We guarantee 99.9% server uptime for every single
hosting account on our servers. We utilize a high-tech cloud web hosting platform in which each part of the website hosting service is addressed by a separate cluster of servers, so if one server fails, the other ones within the cluster will take over at once. The cloud platform also minimizes the overall load significantly, so the web hosting service is much more stable compared to a service where everything runs on a single machine and your websites will perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to be sure that your sites will remain online no matter what. Software and hardware firewalls guarantee the adequate operation of our servers in the case of DDoS attacks whereas in the case of any software issue, we have admins checking the servers 24/7.
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Service Uptime Guarantee in Semi-dedicated Hosting
With our semi-dedicated server plans, you are going to reap the benefits of a 99.9% service uptime and you can now forget about any interferences you may have experienced with other companies. In contrast to the vast majority of hosting companies, we do not run everything on just a single server. As an alternative, each part of the hosting service, such as the file storage, email messages, databases, Control Panel, statistics, etc., has its own clusters of servers. If one machine fails, the others shall take over, so your sites won't be affected. We also use a groundbreaking load-balancing platform that ensures the ideal performance of both our servers and the websites accommodated on them. A number of independent Internet providers and diesel-powered generators are our backup in case there is an infrastructural problem, while a crew of skilled administrators, that's available 24/7, keeps track of the system in case of software problems. Using our
Linux semi-dedicated hosting, your internet websites will be operational no matter what.
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Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. In addition, we work with new hardware for the physical web servers where the VPS accounts are set up to avoid any chance of hardware dysfunction and each and every part has been tested substantially. The security of your information is ensured by using enterprise-level hard drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your sites shall be functioning virtually without any interruptions. Our knowledgeable professionals will resolve quickly any software issue which may show up, so even if there is a problem with another
virtual private server account on the physical web server, your VPS shall not be affected. The web server uptime is listed on our site and not hidden in our Terms of Service simply because we can keep our promise and provide an exceedingly dependable hosting service.
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Service Uptime Guarantee in Dedicated Servers Hosting
When you get a
dedicated server from us, we guarantee that it's going to be up and running no less than 99.9% of the time. To begin with, your server is going to be built with new and carefully tested hardware components and we'll not do any compromises about that. Our data center in the downtown area of Chicago offers powerful diesel backup generators, so even in the case of an outage your machine will still be working and with many redundant Internet providers, your Internet sites will be accessible if there is any online connectivity difficulty. In case there is any unanticipated conditions, we've got skilled sysadmins which keep an eye on all machines constantly and they can respond immediately to eliminate the problem in a very timely manner. Last in sequence, but not last in importance, our web servers have hardware and software firewalls to prevent the unwelcome traffic in the case of a DDoS attack.