A live chat is a real-time method of communication between a hosting supplier's support crew and its clients. It is an efficient method to receive some information about the website hosting services or have some issue resolved since you're talking with a live representative. The advantages of using a live chat service instead of calling or opening a ticket are the lower possibility of errors any time you exchange data like usernames or domain names, the more rapid response time since the communication is live plus the fact that you don't have to stay on the chat all the time - you'll be able to do something else entirely while the representative investigates the issue in question. What's more, you'll be able to be a part of a live chat room from any computer that is connected to the world wide web, avoiding the telephone fees that you'll have to pay if you are calling to another country.
Live Chat Support in Hosting
As we consider the fact that a number of problems can be resolved if you talk to a live person, we offer a live chat service for all our potential and current clients. The chat is online every day and our customer support representatives will help you with a variety of questions and situations. In case you aren't our customer yet, you're able to find out more about our hosting
packages and the website hosting platform in general in order to make sure that your websites will work effectively on our servers. If you already have an account and you have some questions or you encounter any kind of problems with any of our solutions, you can get in touch with us through our live chat and we can provide the required details or assist you to troubleshoot the problem. You will have to open a support ticket for some problems that require longer time or the help of a system administrator, but for a number of common issues you can get help right away.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is available every single day, even on weekends and holidays. It is the best way to learn more information about our Linux semi-dedicated hosting
if you do not have an account yet or to have some issue resolved if you're a client and our support representatives will assist you promptly regardless of the time of the day you join the chat. In case you wonder which plan is more appropriate for your sites, in case you need a piece of advice whether you should order a particular upgrade and how to obtain it or in case you experience difficulties setting up an email account on your computer, you are able to contact us and we'll give you the needed info in a timely manner. The live chat is online even after our telephone lines are off for the day, therefore if you have an account here, you can rest assured that you'll always find prompt help with any question or issue that pops up.