1 hour ticket response
Quick assistance is our chief duty and that is why we’ve got a team of skillful technical support engineers who are prepared to offer a fast response to any question that you might possibly have. Simply post your technical support ticket from your Web Site Control Panel and we’ll respond within one hour at the latest. Actually, we strive hard and aim for a 20–minute trouble ticket response time.
A Premium Help Desk Support Service
Each member of our tech support team has lots of years of experience in the Linux hosting niche and the vast majority of them have been with us for at least five years. They are all eager to answer all your questions in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how to use a certain feature, we have incorporated a very user–friendly Help section in the Web Site Control Panel. You can search through a wide selection of web hosting account management articles and website management articles, have a glimpse at our F.A.Q. database or check our how–to video tutorials.