Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is educated to speedily attend to all our Linux hosting clients’ requests and help inquiries. Via our ticketing system, it’s possible to submit your request and a support staff representative will most likely go back to you in only max sixty minutes. Actually, practice has shown that the ordinary reaction time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is provided by a team of professional employees who are able to answer your question asap. You can get in touch with the tech support staff by starting a help and support ticket from your Web Site Control Panel or by sending us an email. On business days, you can also contact us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want assistance while working on your site within the Control Panel, you are able to always click the Help control key and pick your problem in the listing of articles or blog posts that will pop up. We have also turned almost all posts into video clips. The catalogue of instructional videos will come up if you pick the Videos option located in the top right angle.