A 99.9% Server Uptime
The major advantage of building your own hosting platform is that you do not have to be worried about compatibility – you set up a given set of software apps in such a way as to work with a defined set of hardware components. The end result is something considerably more steady and reliable, since there are less potential risks of failure. We’ve set up our cloud hosting system using tried and tested hardware components plus a strongly modified version of SELinux so as to create an extremely riskless environment for your personal sites.
This is why, with all our Linux hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s crucial to also set up your own network infrastructure. That’s the reason why we set up a custom internal network in all our datacenters. Relying on top–hole Juniper switches and routers, our internal network allows for tremendously fast data transmission speeds and is also fully redundant.
This way you will take advantage of a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, irrespective of which web hosting solution you’ve opted for.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned cash at stake, you can’t feel truly secure. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our web hosting service or in case you would like to use an even more robust web hosting solution, like a Linux VPS web hosting or a Linux dedicated servers hosting – you will get a full refund, without hidden fees or repayment charges.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a response, you know how irritating this can be, particularly if your website is at stake. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be available to you and they’ll answer you in less than 60 minutes. And the best thing is that their average support ticket response time is less than 20 minutes!